# Privacy Policy > Markdown version of https://roughtradesolutions.net/privacy Effective date: October 16, 2026 This Privacy Policy explains how Rough Trade Solutions LLC, which owns and operates N-Hance of The Woodlands (“Rough Trade Solutions,” “we,” “us,” or “our”), collects, uses and shares information when you visit roughtradesolutions.net (the “Site”) or contact us about our services. By using the Site, you agree to this Privacy Policy. ## Information we collect **Information you give us.** When you request a free estimate, call, text or email us, we collect the information you choose to provide, such as your name, phone number, ZIP code, email address, home address (for an in-home estimate) and details about your project. **Information collected automatically.** Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, device type, pages viewed, referring page and the date and time of your visit. We use this information in aggregate to keep the Site secure and understand how it is used. The Site does not use advertising cookies. ## How we use your information - To respond to your inquiries and schedule and provide your free estimate; - To perform, invoice and support the work you hire us for, including warranty service; - To contact you by phone, text message or email about your request or project; - To operate, maintain, secure and improve the Site and our services; and - To comply with legal obligations and protect our rights. ## How we share your information We do not sell your personal information, and we do not share it for targeted advertising. We share information only as needed to run our business: - **Service providers** who help us operate the Site and our business (for example, website hosting and form processing, scheduling, communications and payment processing), who may use it only to provide services to us; - **N-Hance franchise system**, as required to provide services, honor warranties and meet our franchise obligations; - **Financing partners**, such as Wisetack, only if you choose to apply for financing. Their use of your information is governed by their own privacy policies; - **Legal and safety** purposes, when required by law or to protect the rights, property or safety of us, our customers or others; and - **Business transfers**, in connection with a merger, sale or transfer of all or part of our business. ## Phone calls and text messages If you give us your phone number, you agree that we may call or text you about your estimate request or project. Message and data rates may apply. You can reply STOP to any text message to opt out, or tell us at any time that you no longer want to be contacted. We do not share your phone number with third parties for their marketing purposes. ## Data retention and security We keep personal information for as long as needed for the purposes described above, including for the length of any warranty, and as required for tax, accounting or legal purposes. We use reasonable administrative, technical and physical safeguards to protect your information, but no method of transmission or storage is completely secure. ## Your choices and rights You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing us at the address below. Depending on where you live, including under Texas law, you may have additional rights regarding your personal information. We will respond to your request as required by applicable law and will not discriminate against you for exercising your rights. We may need to verify your identity before acting on a request. ## Third-party links The Site may link to websites we do not control, such as nhance.com, Google and wisetack.com. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies. ## Children’s privacy The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it. ## Changes to this policy We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the effective date above. ## Contact us If you have questions about this Privacy Policy or want to make a privacy request, contact Rough Trade Solutions LLC at [fbekkmo@roughtradesolutions.net](mailto:fbekkmo@roughtradesolutions.net). --- © 2026 Rough Trade Solutions LLC. All rights reserved. [Home](https://roughtradesolutions.net/index.md) · [Terms of Use](https://roughtradesolutions.net/terms.md)